Our Services

 10 Creative Solutions, we deliver integrated technology services that empower organizations to innovate, scale, and operate with confidence. Our expertise spans infrastructure, data center solutions, analytics, and strategic consulting to support long-term digital transformation.

ICT Consultancy & Technology Strategy

Successful digital transformation begins with clear technology strategy and structured architecture planning.

We provide consultancy services to help organizations evaluate their current ICT landscape, identify opportunities for modernization, and design future-ready technology roadmaps.

Our consultancy services include:

️✅ ICT infrastructure and technology assessment

️✅ Digital transformation strategy and roadmap

️✅ Enterprise Architecture (TOGAF-aligned)

️✅ ICT modernization planning

️✅ Technology feasibility studies

️✅ Cloud adoption strategy

This strategic approach ensures technology investments deliver measurable operational and business value.

We specialize in designing end-to-end ICT architectures that integrate infrastructure, platforms, applications, and security into a cohesive digital ecosystem.

Our solution architects translate business requirements into scalable and secure system designs that support mission-critical operations.

Our architecture services include:

️✅ Enterprise ICT architecture design

️✅Data center and infrastructure architecture

️✅Cloud and hybrid infrastructure architecture

️✅ Network architecture and segmentation

️✅ Cybersecurity architecture

️✅ High Performance Computing (HPC) architecture

This ensures every solution is designed for scalability, reliability, and long-term sustainability.

Cloud technologies have become the backbone of modern digital services. CSI designs and implements secure cloud environments that enable organizations to scale rapidly and innovate efficiently.

As a Google Cloud Partner, CSI helps organizations adopt cloud platforms that support data-driven operations and advanced digital services.

Our cloud expertise includes:

️✅ Hybrid and multi-cloud architecture design

️✅ Google Cloud platform architecture

️✅ Cloud migration planning and implementation

️✅ Cloud disaster recovery and high availability solutions

Through structured cloud architecture planning, CSI enables organizations to modernize their infrastructure while ensuring security, compliance, and operational resilience.

Modern organizations require secure and collaborative digital workplaces that support flexible work environments and efficient communication.

We provide solutions that enable organizations to implement cloud-based productivity platforms and modern collaboration environments.

As a Google Cloud Partner, we support organizations in deploying Google Workspace to enhance digital collaboration.

Our services include:

️✅ Google Workspace deployment and configuration

️✅ Email and collaboration platform migration

️✅ Secure digital workplace architecture

️✅ Identity and access management integration

️✅ Data governance and information security configuration

These solutions empower organizations to build secure, efficient, and connected digital workplaces.

Reliable infrastructure is essential for supporting enterprise digital services.

We provide architecture and consultancy services for designing modern infrastructure platforms that deliver high availability, performance, and operational resilience.

Our infrastructure expertise includes:

️✅ Data center architecture and modernization

️✅ Server and virtualization platform design

️✅ Storage architecture and data management solutions

️✅ Infrastructure consolidation and optimization

️✅ Disaster recovery and business continuity architecture

️✅ High Performance Computing (HPC) infrastructure design

These solutions ensure organizations operate on robust, scalable, and future-ready infrastructure platforms.

Building Information Modelling (BIM) enables organizations to digitally design, simulate, and manage complex infrastructure and facility environments throughout their lifecycle.

CSI integrates BIM capabilities with ICT infrastructure planning to support smarter infrastructure development and digital engineering initiatives.

Our BIM capabilities include:

️✅ BIM modelling and digital engineering services

️✅ Infrastructure and facility digital design

️✅ BIM coordination and clash detection

️✅ Smart building and digital twin integration

Through BIM-enabled digital engineering, organizations can improve design accuracy, project coordination, and long-term infrastructure management.

Overview

The Infrastructure Unit is responsible for building, deploying, and maintaining enterprise IT infrastructure environments.

This includes servers, storage systems, virtualization platforms, and data center architecture.

Scope of Services

️✅ Server deployment
✅ Data centre setup
✅ Rack installation
✅ Storage configuration
✅ Backup infrastructure

Overview

The Software Unit provides enterprise software installation, configuration, and lifecycle management services.

Supported Technologies

✅  Operating Systems (Linux / Windows)
✅  Databases (MySQL, PostgreSQL, MSSQL)
✅  Virtualization (VMware)
✅  Directory Services (Active Directory)
✅  High Performance Computing (HPC)

Overview

The Network Unit designs, implements, and manages enterprise network infrastructure.

Services

✅ Network architecture design
✅ Router and switch configuration
✅ Wireless network deployment
✅ Structured cabling
✅ WAN connectivity
✅ Network performance monitoring

Security Services

✅ Firewall implementation
✅ Security hardening
✅Vulnerability assessment
✅ Security monitoring
✅ ISO27001 / ISMS support
✅ Compliance consulting

EUC Services

✅ Desktop deployment
✅ Laptop configuration
✅ Meeting room AV setup
✅ CCTV installation
✅ Video conferencing systems
✅ Digital wallboards

CST provides Managed IT Services to ensure clients’ ICT infrastructure operates efficiently.

Services include:

✅ System monitoring
✅ Preventive maintenance
✅ Incident management
✅ Security monitoring
✅ Performance optimization

To remain competitive in Malaysia’s ICT industry, CST also offers:

Cloud Services

✅ Cloud migration
✅ Hybrid cloud architecture
✅ Backup as a Service
✅ Disaster Recovery as a Service (DRaaS)

Cybersecurity

✅ Security Operation Centre (SOC)
✅ Managed Detection & Response (MDR)
✅ Endpoint Detection & Response (EDR)
✅ Penetration Testing

Data Services

✅ Big Data infrastructure
✅ AI computing infrastructure
✅ GPU cluster deployment
✅ Data analytics platforms

Compliance & Governance

✅ ISO27001 implementation
✅ PDPA compliance
✅ Government ICT security standards

Strategic Business & System Analysis

Successful digital solutions begin with a deep understanding of business needs. Our Business Analysts and System Analysts work closely with stakeholders to translate operational requirements into structured system designs and functional specifications.

Through comprehensive requirement analysis and solution architecture planning, we ensure that every system is aligned with organizational objectives, operational workflows, and regulatory requirements.

Our expertise:

Business Requirement Analysis (BRS / SRS)

System Architecture & Solution Design

Workflow Optimization & Digital Process Mapping

Integration Strategy for Enterprise Systems

A powerful system must also provide a seamless user experience. Our UI/UX specialists design intuitive, modern, and engaging digital interfaces that enhance productivity and user satisfaction.

We apply user-centered design principles to create systems that are visually appealing, easy to navigate, and optimized for both web and mobile environments.

Our design capabilities:

User journey mapping and usability research

Wireframing and interactive prototypes

Responsive web and mobile interface design

Accessibility and usability optimization

Our development team specializes in building enterprise-grade software solutions tailored to meet complex business requirements.

Using modern development frameworks and industry best practices, we deliver systems that are secure, scalable, and ready for long-term operational use.

Our development services include:

️✅ Enterprise system development

️✅ Web-based portals and digital platforms

️✅ API development and system integration

️✅ Microservices and modular system architecture

️✅ Database design and performance optimization

We focus on delivering systems that support long-term scalability, maintainability, and digital growth.

Quality and reliability are critical for mission-critical systems. Our Quality Assurance and Testing team ensures that every system undergoes comprehensive validation before deployment.

Through structured testing processes, we ensure that systems meet functional, performance, and security standards.

Our testing services include:

✅ Functional testing and validation

✅ Integration and interoperability testing

✅ Performance and stress testing

✅User Acceptance Testing (UAT) coordination

✅ Quality assurance reporting and documentation

This disciplined approach guarantees that every system delivered by CSO is stable, reliable, and production-ready.

We provides a complete software development lifecycle, ensuring seamless delivery from idea to implementation.

Our services cover:

✅ Requirement Analysis & Business Study
✅ System Architecture & Design
✅ UI/UX Design and Prototyping
✅ Custom Software Development
✅ System Integration & API Development
✅ Testing, Validation & Quality Assurance
✅ Deployment, Training & Technical Support

By combining technical expertise, structured project management, and user-centered design, we enables organizations to successfully implement digital initiatives and drive operational excellence.

10 Creative Solutions provides end-to-end IT management services designed to keep your organisation running smoothly and efficiently. With over two decades of experience serving government agencies, healthcare institutions, and enterprises across Malaysia, we take full ownership of your IT operations — so you can focus on what matters most.

Our management services cover the full lifecycle of IT systems, from implementation and monitoring to maintenance and optimisation. We deploy centralised management platforms that give your team complete visibility over your infrastructure, applications, and endpoints in real time. Proactive monitoring and automated alerting ensure that potential issues are identified and resolved before they impact your operations.

We follow ITIL-aligned processes for incident, change, and problem management, providing structured workflows that reduce downtime and improve service delivery. Our dedicated support team is available around the clock, offering responsive assistance and scheduled maintenance to keep your systems secure, up-to-date, and performing at their best.

Whether you’re managing a single office or a nationwide network of sites, 10 Creative Solutions scales its management services to meet your needs. Our reporting and analytics capabilities provide leadership with the actionable insights needed to plan ahead, meet compliance requirements, and continuously improve IT performance across your organisation.